Except where required under Australian Consumer Law, all sales of products and services by ZAP Studio are final and refunds will not apply.
The only exception to the above condition is in-person events or consultations which are cancelled as a result of a decision by ZAP Studio staff. These will either be rescheduled or refunded; our preference is to reschedule wherever possible.
Under Australian law, GST is not applicable to education and training products, but may apply to other goods and services provided by ZAP Studio. Where this is the case, GST is included in the price of the product.
We welcome your feedback on our products and services; you can write to us at firstname.lastname@example.org.